High-Speed Internet Service

SERVICE AGREEMENT

READ CAREFULLY. THIS AGREEMENT IMPOSES OBLIGATIONS ON YOU.
THIS SERVICE AGREEMENT (THE 'SERVICE AGREEMENT') BETWEEN BELL ALIANT REGIONAL COMMUNICATIONS, L.P. ('Bell Aliant') AND YOU (THE 'CUSTOMER') SETS OUT THE DUTIES AND RESPONSIBILITIES ASSOCIATED WITH YOU GAINING ACCESS TO THE INTERNET USING THE ALIANT HIGH-SPEED SERVICE (THE 'SERVICE').

1. The Customer will have access to the Internet to be operated from a single personal computer or a Bell Aliant authorized network, available on Bell Aliant's PC Local Area Network Server. Bell Aliant's PC Local Area Network Server is not to be a point of connection for an unauthorized network of computers.

2. Any software or other computer program provided to the Customer remains the property of Bell Aliant and/or its suppliers may not be copied in whole or in part. Bell Aliant may add or remove software, computer programs, documentation, and any other content made available in association with the Service without prior notice or liability to the Customer.

3. Bell Aliant will not be responsible for any damage caused by any installation of equipment and/or software, whether such equipment and/or software is installed by Bell Aliant, the Customer, an Authorized Dealer, or any other party.

4. The Customer will be responsible for all losses or damages to Bell Aliant equipment located on the Customer's premises. All such Bell Aliant equipment remains the property of Bell Aliant and may not be encumbered, loaned, leased or sold. The Customer will obtain appropriate insurance coverage for such equipment.

5. The Customer will assume total responsibility and risk for his or her use of the Service.

6. The Customer will allow Bell Aliant access to the Customer's premises at all reasonable hours to install, inspect, repair, maintain, replace, disconnect and/or remove the service and/or Bell Aliant's equipment.

7. The Customer will not use any equipment, telecommunication facilities or access connections provided by Bell Aliant other than as expressly permitted in this Service Agreement. The Service may not be used for illegal activity, for unauthorized access to other computer systems or in a manner that negatively impacts the service levels of other Vibe users. The Customer will abide by the criteria of the Bell Aliant Acceptable Use Policy.

8. The Customer will, upon cancellation or termination of the Service, return the Bell Aliant equipment or will reimburse Bell Aliant for the replacement value of said equipment. Bell Aliant may terminate or amend this Service Agreement at any time in its sole discretion without notice or liability.

If the customer cancels the service, the termination will be effected thirty (30) days from the date of the notice of cancellation to Bell Aliant. In additional to any applicable termination charge, your Account will be charged the regular Service fees and the non-returned Bell Aliant equipment fee specified in paragraph 9, if any, and other applicable fees and charges, plus all applicable taxes, for that 30-day termination period.

9. Bell Aliant makes no representations or warranties of any nature, whether express or implied, in relation to any matter connected to this Service Agreement including the Service, the network, the equipment and/or the software.

10. Bell Aliant's liability to the Customer for any claim for damages will not exceed the total amount paid by the Customer to Bell Aliant during the total period giving rise to the claim. Bell Aliant is not liable for any direct, indirect, special, punitive or consequential damages from events including loss of use, lost profits, damages to third parties, deletion of files and inability to use the Internet.

11. The Customer will assume total responsibility and risk for the Customer's selection of the self-install option. Bell Aliant is not liable for damages of any nature, including material and personal damages, suffered in relation to work undertaken by the Customer to configure the Customer's software, hardware and/or network settings.

12. The Customer will indemnify Bell Aliant for any damages, losses, injuries, claims, demands, penalties, costs and expenses connected with any act or omission by the Customer in relation to the installation and use of the service.

13. The Customer agrees, by accessing the Service, that Bell Aliant may access his or her telephone account payment history and status as a long distance and local service subscriber for the purpose of verifying credit history.

14. For the purposes of this Service Agreement, 'Bell Aliant' includes Bell Aliant Regional Communications, L.P., its general partner, Bell Aliant Regional Communications Inc. and their respective subsidiaries, affiliates, contractors, agents and assigns and their employees and designates. 'Customer' includes the person accepting this Service Agreement and any other person using the Service or having access to any equipment or software of either the Customer or Bell Aliant with the implied or express permission of the Customer.

15. The Customer agrees, by clicking on the 'Accept' button and accessing this Service, that Bell Aliant, or other parties acting on its behalf, may collect information pertaining to customer computer system configurations. This information may include, but is not limited to, the following:

* User Information: Name, Account Number, Postal Code, Email Address, and Job/Order number

* Install Information: Registration date and time, Technician, Total Install time, and BroadJump ID

* Network Information: MAC and IP Address, DHCP and DNS Enabled, Default Gateway, NIC Driver Description, POP, DNS, and SMTP Servers

* Machine Information: OS Type and Versions, Total Free Hard Drive Space, RAM, USB, CD ROM, and Floppy Exist, CPU Name, Number, and Speed

* The information collected by or on behalf of Bell Aliant will be treated in accordance with
Bell Aliant's Privacy Policy.